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  1. Green
  2. Account FAQs

Account FAQs

Troubleshooting

  • I'm having trouble logging into my Green account
  • How do I change my account password?
  • How do I log into my app?

Green App

  • What is the Green App?
  • What has access and control over my app?

Security

  • How do I review the Cookie and Privacy Policy?
  • How do I get my 12 word recovery phrase?
  • What is the termination policy?
  • Why is my transaction still pending?
  • What is the effect of suspension?

Payments and Billing

  • What payment methods can I use?
  • What are the Blockchain transaction fees associated to my transaction?
  • How do I know that you received my payment?
  • What are the annual license and monthly service fees?
  • What are the maintenance and hosting fees?

Rewards are not available for purchase from Green or Set Power Free. They are digital rewards earned in exchange for work and action on the Green network. The digital reward is designed to have utility in the energy industry. The digital reward is not an investment product and may never have any value. Green node owners should not expect to recognize any value from the digital reward other than its utility with Green. Green does not anticipate correlation between the digital reward value and Green’s business activities.



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